Having said all that, it all depends on the dealer filling out the details and entering it into the system.
So for example, in Malaysia Peugeot owners have suffered early battery failures on the 308 model, with the system mentioned above, Peugeot France would be able to flag a problem with their product which is affecting Malaysia. Based on the facts like lets say a failure rate of 2 in 10, they still would re-evaluate one or two things:
A - The actual Battery spec versus electrical usage according to mileage and time or
B - Re- adjust the warranty terms for current owners or
C - Both of the above.
I believe that peugeot must have a similar system in place, after all, its all about product feedback, so in my opinion, its essential that problems such as those suffered by Kenso and friends should indeed be reported to Nasim. In an ideal world Nasim should be able to tell you that they have reported your problems to the manufacturer and are waiting on technical instructions. And as Kenso mentioned, once its reported to Nasim, one should keep a record of when exactly you reported it just in case you need to fight your corner once the warranty period has expired
Do NASIM give you a copy of the pink copy of the report when you bring in your car for complaint and rectification works when they return the car to you?
If NASIM cannot do anything about it and delay or refuse to give feedback to Peugeot ASIA, what is the next course? Having said that I have went to the extend of meeting Peugeot ASIA and they are passive about their apointed Distributor, i.e. NASIM. Any suggestions? This is totally unFrench to me ... don't think the EU customers will allow them to take their own sweet time to resolve matters pertaining to the car during warranty.