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Channel To Complain On Peugeot


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#1
magpie9

Posted 24 June 2011 - 10:28 AM

magpie9

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Hi Bros,

Is been a year since i drove my 3008 and the turning noise from the suspension or somewhere else has been complained to Peugeot. I have been sending my car for diagnose for numerous time and in total my car have been sleeping in service center for month d.

I have complained up to Dato Samson and i dont they are going to do anything. Does anyone know if there is tribunal to complain such problem? and how can i complain thru media? Any help would be helpful and appreciated. Thanks
Malaysians All Time Investment
http://www.silverformalaysia.com/

#2
zerachiel

Posted 24 June 2011 - 10:53 AM

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go to the nearest KPDNKK,lodge a complaint,tell them clearly of what happened,show them the proof,whatever receipt Nasim gave u when u send ur pug for diagnose....make sure the details are correct....never underestimate them,they might be under the govt body,but they take matters seriously,n they take action pretty fast.....

here is the website,click n see where is the nearest office near you smile_wink.gif

http://www.kpdnkk.go.../web/guest/home

#3
magpie9

Posted 24 June 2011 - 11:08 AM

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QUOTE (zerachiel @ Jun 24 2011, 10:53 AM) <{POST_SNAPBACK}>
go to the nearest KPDNKK,lodge a complaint,tell them clearly of what happened,show them the proof,whatever receipt Nasim gave u when u send ur pug for diagnose....make sure the details are correct....never underestimate them,they might be under the govt body,but they take matters seriously,n they take action pretty fast.....

here is the website,click n see where is the nearest office near you smile_wink.gif

http://www.kpdnkk.go.../web/guest/home


Bro Zerachiel,

Thanks for the information. I will need to dig out all black and white now and scan for KPDNKK. Your help is very much appreciated.
Malaysians All Time Investment
http://www.silverformalaysia.com/

#4
magpie9

Posted 24 June 2011 - 05:26 PM

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QUOTE (magpie9 @ Jun 24 2011, 11:08 AM) <{POST_SNAPBACK}>
Bro Zerachiel,

Thanks for the information. I will need to dig out all black and white now and scan for KPDNKK. Your help is very much appreciated.


My kes was rejected by Trinbunal, It say that the maximum amount of repayment for the kes is RM25k. Which is definitely lesser than the value of the car. Anyway they refer me to somewhere else.
Malaysians All Time Investment
http://www.silverformalaysia.com/

#5
zerachiel

Posted 24 June 2011 - 07:10 PM

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QUOTE (magpie9 @ Jun 24 2011, 05:26 PM) <{POST_SNAPBACK}>
My kes was rejected by Trinbunal, It say that the maximum amount of repayment for the kes is RM25k. Which is definitely lesser than the value of the car. Anyway they refer me to somewhere else.



errrrr.....do you mind telling me something...what exactly u want Nasim to do ? fix the problem fast,or refund you a new car ? blink.gif

#6
enduser

Posted 24 June 2011 - 07:24 PM

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QUOTE (magpie9 @ Jun 24 2011, 05:26 PM) <{POST_SNAPBACK}>
My kes was rejected by Trinbunal, It say that the maximum amount of repayment for the kes is RM25k. Which is definitely lesser than the value of the car. Anyway they refer me to somewhere else.

pls share where there are referring u to?

for media, u might want to highlight at malay mail here

http://www.mmail.com...-car-engine-bug

there is a recent tribunal case here
http://star-motoring...vehicles,-.aspx

#7
magpie9

Posted 24 June 2011 - 08:26 PM

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QUOTE (zerachiel @ Jun 24 2011, 07:10 PM) <{POST_SNAPBACK}>
errrrr.....do you mind telling me something...what exactly u want Nasim to do ? fix the problem fast,or refund you a new car ? blink.gif


I know by refunding a new car is quite impossible in Malaysia. But if they do i would take. I just want to complain and i want Nasim to take full responsibility of their product. If they cant fix it ask the french to come and fix it. As for compensation i think will be up to what are they going to offer.
Malaysians All Time Investment
http://www.silverformalaysia.com/

#8
magpie9

Posted 24 June 2011 - 08:32 PM

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QUOTE (enduser @ Jun 24 2011, 07:24 PM) <{POST_SNAPBACK}>
pls share where there are referring u to?

for media, u might want to highlight at malay mail here

http://www.mmail.com...-car-engine-bug

there is a recent tribunal case here
http://star-motoring...vehicles,-.aspx



Thanks alot.... I will look into that. Seems like that is another news on 308THP. Why they keep launching new models when they can't even rectify the problems on old model.
Malaysians All Time Investment
http://www.silverformalaysia.com/

#9
zerachiel

Posted 24 June 2011 - 09:23 PM

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QUOTE (magpie9 @ Jun 24 2011, 08:32 PM) <{POST_SNAPBACK}>
Thanks alot.... I will look into that. Seems like that is another news on 308THP. Why they keep launching new models when they can't even rectify the problems on old model.



dont give up,it is your right as a consumer,and it is your right to complain through proper channel,do update us on your problem,anyway,these people might send some legal stuff to "frighten" you,telling you that your action of posting ur problems online can tarnish their so called good reputation sterb324.gif ,whatever it is,dont give up smile_wink.gif

anyway,where did you complain ? which govt department ? if they keep on pushing things,do submit an "online aduan" to Biro Pengaduan Awam at Jabatan Perdana Menteri's website,they will "accelerate" things up,and you will get a better response happy.gif

#10
mikasa

Posted 24 June 2011 - 10:01 PM

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I not own a Lion but I had a bad experience with my SC

Already file a case with tribunal , manage to win the case but the president retract the award. Asking to settle out side first.

Seem like the company really hesitated to layan my demand and I'll back to tribunal coz I was been told that I'm freely to file a case again with my problem cannot be solve.